Refund Policy

Last updated: September 13, 2026

This page explains the store practice in plain language.

Eligible product problems

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, submit a return or exchange request within 30 calendar days after delivery. We do not offer change-of-mind returns.

Request review

Email whiskhas04@gmail.com before returning anything. Include the order number, checkout email, a description of the problem, and clear photos or video when applicable. Keep the product, packaging, tags, accessories, and included materials while the request is reviewed.

Approved refund

When a refund is approved, we initiate it to the original payment method within 10 calendar days. Your bank or card issuer may require additional posting time.

Statutory protections

Nothing here excludes or limits consumer rights that cannot lawfully be waived.